I have wasted many hours trying to get online at the Smugglers’ Notch resort, and I hope this blog will help save you some aggravation. Smugglers’ Notch provides such great amenities and family friendly accommodations that it’s pretty natural to bring our “big-city” technology along to take photos and videos to share with family and friends on-line. This is precisely where Smugglers’ Notch falls down. They have been trying desperately in recent years to catch up with the demand for access to modern communications, but they continue to be hampered by their rural location and service providers. This year felt worse than ever, and by mid-week I was disappointed enough to start a public conversation about it on Twitter.
In case you’re just investigating Smugglers’ Notch and have never been there, here’s a little background. Smugglers Notch is primarily a ski and snowboarding resort in the Green Mountains of northern Vermont, though they offer vacations and activities all year. They often receive awards for their family friendly atmosphere, not to mention great terrain. The resort is a few miles south of the nearest accessible town, Jeffersonville, and it sits just north of rival resort town, Stowe. Smugglers’ Notch recently became part of the Wyndham organization. We’ve enjoyed taking winter vacations there for many years, and (full disclosure) my in-laws are fractional owners of a condo there. The atmosphere is great, the staff is friendly, and the ski instructors are top notch (pun?).